Dell XPS 13 Review: Move Over, Neo | WIRED

Overview

It’s hard to talk about the new Dell XPS 13 without mentioning the Mac Book Neo. To say it takes inspiration from the choices of its rival would be an understatement—whether that’s the type of processor, the quality of the display, or the amount of memory.

But don’t think that’s a bad thing. The Dell XPS 13 feels different from other Windows laptops you can buy for

700 (or

900 for the better configuration), and a lot of that is for the better. I have some beef with this laptop's starting configuration, but I also can’t deny what makes it so compelling and unique, even among the very best laptops you can buy.

Details

The Mac Book Neo did one thing very well: translate what people love about Mac Books into a

700 package (or

600 at the time it was announced). In terms of the things you can touch and feel, the Mac Book Neo is every bit as premium-feeling as a Mac Book Air. The materials used in the chassis, the quality of the keyboard and trackpad, and the caliber of the display—none of it has the “budget device” stink. There's more to the story of the Mac Book Neo than that, but you can tell it’s how Apple made decisions on which features to cut or compromise on.

Unlike nearly every Windows laptop selling for under $1,000, the Dell XPS 13 takes that same approach. Even the base configuration comes with a 2560 x 1600-resolution touch display with a 120-Hz refresh rate, up to 427 nits, and excellent color reproduction. The touchpad is glass and feels excellent to use. In terms of build quality, it’s top-tier. It’s made out of aluminum, and there’s no flexing to be heard of in the chassis. It opens with one finger, and the hinge doesn’t wobble. The bezels around the display are tiny, giving it a very modern look. It’s also incredibly thin at just half an inch thick, matching the Mac Book Neo. That’s all very attractive stuff that makes a strong first impression when handling the device for the first time.

Here are some things the new Dell XPS 13 has that the Neo doesn’t:

Two up-to-date, 10-Gbps USB ports (one on each side!)

Support for two 4K monitors (or three if the lid is closed)

The one thing it’s missing is a headphone jack. The Mac Book Neo includes one, and I do think that’s an unfortunate miss. But I really appreciate that Dell didn’t skimp on port quality. There’s one USB-C port on each side of the device, both of which can support a 4K display simultaneously at 60 Hz, charge the device, or transfer files at 10 Gbps.

So, with all that, you might be wondering how Dell is getting away with selling the XPS 13 for a starting price of $700. There's a catch, as always.

Dell made two significant compromises to reduce the price of the XPS 13. First, it uses a lower-powered Intel processor, the Core 5 320. Dell is surely saving money on this six-core chip, but to my surprise, I was impressed by this modest little piece of silicon. The XPS 13 is one of the first laptops to use this chip, which is part of the new Intel Wildcat Lake line. There are some other laptops coming out with this chip, meant to compete with the Apple A18 Pro used in the Mac Book Neo and the Qualcomm Snapdragon X. The Lenovo Idea Pad Slim 3i is one such option, which uses the Intel Core 7 350, but as a 16-inch laptop, it's hardly a competitor to the highly compact XPS 13.

But really, there’s plenty of performance here for what the device is intended to be used for. The Core 5 320's raw single-core performance and graphics aren’t as strong as the A18 Pro, but in terms of multicore performance, it’s much more powerful. Then, there's the battery life. You're not getting quite as much as the Mac Book Neo, but I was satisfied being able to stay away from the outlet all day and still last 15 hours in local video playback.

Memory is the other major area of compromise, and it’s where my concerns lie. The

700 model starts with only 8 GB of RAM, which is what I tested. This is rare these days. You’d have to be shopping in the sub-

500 category to find an 8-GB Windows laptop, which puts the $700 Dell XPS 13 in perspective. It’s a more premium laptop than you could ever find at that price in terms of build quality, display, trackpad, and keyboard. But it’s actually quite expensive for the amount of memory you get. Fortunately, Dell includes 512 GB of storage in all the models, which is also an important consideration when evaluating the price. While it was originally stated that the device would be configurable up to 1 TB of storage, right now you're maxed out at 512 GB.

But maybe you’re wondering whether you really need 16 GB of RAM. After all, five years ago, it was the default on laptops at this price. I was curious how well an 8-GB model could handle multitasking. Outside of the Mac Book Neo, I haven’t used an 8-GB laptop in a long time, as even budget-level Windows machines have come with 16 GB of RAM over the past few years.

The RAM limitation was much worse than I even expected. Performance generally starts to slow when you’re using 80 percent of the available memory. At idle, with no open applications, Windows 11 was using well over 80 percent of memory due to background processes. Ending the background tasks that Microsoft Edge is always running brought that down to 70 to 75 percent, but Search alone was taking somewhere between 150 and 190 megabytes of memory at all times. That’s not Dell’s fault, but there’s a reason Microsoft has been pushing for broader acceptance of 16 GB of RAM as a base. More AI functionality means more background tasks running at all times, which drastically eats up your available memory.

Ten tabs in Chrome put this dangerously close to maxing out the memory. You get spikes up to over 95 percent at times. As you can imagine, getting the Dell XPS 13 to use up nearly 100 percent of the available memory took almost no effort at all. Just play one You Tube video in the background while keeping a handful of browser tabs open. A laptop that feels sluggish with just a few browser tabs open is acceptable for a laptop that costs

300. But it’s questionable, given that Dell is selling this device for

700. Regardless of how pretty and portable the design is, I would only recommend this version of the laptop for those with fairly minor computing needs. You don't want this if you're using it for most of your day.

That wasn’t quite my verdict, however, about the Mac Book Neo. And I promise: That’s not because I’m biased against Windows. Apple has taken a lot of flak over the years for suggesting that 8 GB of RAM on a Mac is equivalent to 16 GB on Windows. That’s an exaggeration, but it is true that it takes a bit more to slow down the Mac Book Neo. I pulled up the same exact series of tabs in Google Chrome, and the Neo experienced less lag and choppiness. Neither is meant for professionals, but it's worth mentioning since Dell is trying to position the XPS 13 directly against the Mac Book Neo.

Here’s the upside: Unlike Apple, Dell does sell a 16-GB model. It’s a

200 increase, but it takes the XPS 13 from being disappointing to something incredibly solid. I can’t, in good faith, recommend that most people buy the

699 model that comes with only 8 GB of RAM. But as a

900 laptop with 16 GB of RAM, the Dell XPS 13 is excellent. In fact, it just might be the best laptop you can buy under

1,000. It’s $100 more than the Mac Book Neo with 512 GB of storage, but it’s the superior laptop in nearly every aspect you can measure.

None of my favorite Windows laptops under $1,000 can really compete. That includes the Lenovo Idea Pad Slim 5x, HP Omni Book 5 14, Asus Zenbook A14, and the Dell 14 Plus. Some of those are cheaper or more powerful than the base Dell XPS 13, but none are more compelling than the 16-GB variant. So, yes, the XPS 13 is fantastic, and you should absolutely buy it—just not the 8-GB version.

Key Takeaways

It’s hard to talk about the new Dell XPS 13 without mentioning the Mac Book Neo
But don’t think that’s a bad thing
The Mac Book Neo did one thing very well: translate what people love about Mac Books into a
$700 package (or$
600 at the time it was announced)
Unlike nearly every Windows laptop selling for under $1,000, the Dell XPS 13 takes that same approach
Here are some things the new Dell XPS 13 has that the Neo doesn’t: