How to Cancel Mullvad VPN: Complete Guide [2025]

Here's the thing about Mullvad VPN: it's built on a philosophy of simplicity and user control that extends right down to how you quit. Unlike most VPN providers that engineer subscription lock-in through auto-renewal traps and deliberately obscure cancellation processes, Mullvad takes the opposite approach. You're not fighting the system when you decide to leave.

But here's what most people don't realize: while cancellation is genuinely easy with Mullvad, the broader landscape of VPN subscriptions and exit strategies has become increasingly complex. Understanding Mullvad's cancellation process teaches you something valuable about how different VPN providers approach customer retention. Some use friction. Mullvad uses trust.

In this guide, I'll walk you through every possible way you might have signed up for Mullvad, every scenario that might apply to your account, and exactly what to expect at each step. Whether you're looking to downgrade, switch providers, or just pause your subscription, you'll find the answer here.

TL; DR

• No auto-renewal by default: Mullvad stopped automatically renewing subscriptions in mid-2022, so you don't need to actively cancel unless you paid through an app store
• App store subscriptions are different: If you subscribed through Apple App Store or Google Play, cancel through those platforms, not Mullvad directly
• Full account deletion available: You can request complete account termination by emailing support@mullvadvpn.net with your account number
• 14-day refund policy: Mullvad refunds purchases within 14 days if you've changed your mind, excluding cash payments
• Payment token required for refunds: Include your payment token (formatted as VPN* followed by a 10-digit number) when requesting a refund

Estimated data shows Surfshark and NordVPN offer faster speeds and better unblocking capabilities compared to Mullvad, which excels in privacy features.

Understanding Mullvad's Unique Approach to Subscriptions

Before diving into the cancellation process, it helps to understand why Mullvad's approach is so different from every other VPN on the market. Most VPN providers design their billing systems to be sticky. They make signing up simple and frictionless, then bury the cancellation process behind confusing dashboards, require phone calls to customer service, or make you jump through hoops to unsubscribe.

Mullvad went a different direction entirely. The company's approach to privacy and user autonomy extends to how they handle your account and money. Their reasoning is straightforward: if users have to fight to cancel, that's ethically problematic. So they engineered a system where cancellation is the default state.

This shift happened in mid-2022, marking a turning point in Mullvad's evolution as a company. Before that, Mullvad operated with auto-renewal subscriptions like most competitors. But as part of a broader overhaul of their business model, they eliminated auto-renewal entirely and discontinued PayPal integration to simplify payment processing.

What does this mean for you? When your Mullvad subscription expires, it simply stops. No surprise charges on your next billing cycle. No hidden re-ups. No frantic emails begging you to come back with discounts. The subscription ends, and you're done. If you want to continue using Mullvad's premium features, you'll need to actively renew your subscription by purchasing more time.

This approach also means that the traditional process of "cancelling" a subscription doesn't really apply to most Mullvad users. You're not actually cancelling anything. You're just not renewing. It's a subtle but important distinction that simplifies the entire process.

There are exceptions, however. If you have an older account (created before mid-2022) that has auto-renewal enabled, you might need to manually disable it. And if you subscribed through an app store rather than directly through Mullvad, the rules change completely because the app store is managing your subscription, not Mullvad.

Companies with transparent cancellation policies tend to have higher customer retention and satisfaction rates compared to those using friction-based methods. (Estimated data)

The Default Scenario: Your Subscription Simply Expires

Let's start with the most straightforward case: you signed up for Mullvad directly through their website or standalone app sometime in mid-2022 or later, and you want your subscription to end. Here's the good news: you probably don't need to do anything at all.

When you purchased your subscription directly from Mullvad, you paid for a specific amount of VPN time. Whether you bought 3 months, 6 months, or a year, that time runs out, and your subscription terminates automatically. No notification from Mullvad asking you to renew. No automatic charge to your credit card. No surprise next month.

You can check how much time you have remaining in your Mullvad account dashboard. If you're using Mullvad's desktop app or mobile app, there's a prominent display showing your subscription status and when it expires. The interface isn't hiding this information from you. It's right there on the main screen.

Some people find this approach slightly unnerving at first. We've been conditioned by years of subscription services to expect friction around cancellation. Most services would require you to navigate through account settings, find a subscription management page, and click a "cancel subscription" button to stop being charged. The absence of this process can feel strange.

But here's what makes it brilliant from a user-trust perspective: Mullvad is betting that if they make it painless to stop paying, people will be more willing to pay in the first place. When you know you can easily walk away without jumping through hoops, the psychological barrier to subscribing drops dramatically.

This passive cancellation approach also protects you from an increasingly common scam: unauthorized subscription renewals. When a company auto-renews subscriptions by default, fraudsters sometimes compromise payment methods and renew services without authorization. Mullvad's non-renewal approach eliminates this attack vector entirely.

Of course, there's a business-side impact to this model. Companies that auto-renew subscriptions see significantly higher lifetime customer value and retention rates because people forget to cancel. Mullvad's approach sacrifices some of that passive revenue in exchange for building genuine customer loyalty through trust. It's a calculated trade-off that reflects the company's broader philosophy.

Legacy Accounts: If You Signed Up Before Mid-2022

Now let's address the exceptions. If your Mullvad account was created before mid-2022, you might still have auto-renewal enabled on your account. Mullvad grandfathered in older customers, allowing them to keep their auto-renewal settings if they wanted. This was a transition period decision to avoid suddenly cancelling subscriptions for long-term users.

How do you know if you're in this situation? Check your Mullvad account dashboard. If you see language indicating that your subscription will automatically renew on a specific date, you have an auto-renewal account. If the dashboard just shows how much time you have remaining with no mention of automatic renewal, you're on the newer non-renewal system.

If you do have auto-renewal enabled and you want it to stop, you'll need to manually disable it. Here's how: Log into your Mullvad account through their website. Navigate to your account settings (this is typically available from a menu or profile icon). Look for subscription or billing settings. You should see an option to disable auto-renewal. Toggle it off, and Mullvad will stop charging you when your current subscription period expires.

The process takes literally one minute, but the psychological weight of doing it is much lighter than traditional cancellation flows. You're not filling out a cancellation form. You're not writing an email to customer service. You're just unchecking a box.

Mullvad's support team can also disable auto-renewal for you if you can't locate the setting. Email support@mullvadvpn.net with your account number, and they'll handle it. Response times are typically within 24 hours.

This legacy system creates an interesting edge case: it's possible (though increasingly rare) to encounter Mullvad auto-renewal accounts in the wild. If you're dealing with a shared family account or a hand-me-down subscription, make sure you understand which billing model applies before your subscription period ends.

Mullvad offers the simplest cancellation process with a perfect score of 10, while competitors require multiple steps, making their processes more cumbersome. Estimated data.

Cancelling App Store Subscriptions: Apple App Store Process

Here's where the process gets different: if you signed up for Mullvad through Apple's App Store on your iPhone, iPad, or Mac, Mullvad isn't actually processing your payment. Apple is. This means you can't cancel through Mullvad. You have to cancel through Apple.

The good news is that Apple's subscription management system is actually quite straightforward once you know where to look. Here's the step-by-step process:

First, unlock your iPhone, iPad, or Mac and open the Settings app. The icon looks like gray gears, typically found on your home screen. If you can't find it, you can swipe down from the top right and search for "Settings."

In the Settings app, look at the very top of the screen. You'll see your name displayed. Tap on it. This takes you to your Apple ID page, where all your account information lives.

Now scroll down in this menu until you find an option labeled "Subscriptions." It's usually near the top, under your account information but below your name. Tap it.

You'll see a list of all your active subscriptions. Scroll through this list until you find Mullvad. Depending on when you subscribed, it might appear as "Mullvad VPN" or just "Mullvad." Tap on it.

Once you've opened the Mullvad subscription entry, you'll see your subscription details including the renewal date and the amount you're being charged. At the bottom of this screen, you'll find a button labeled "Cancel Subscription." Tap it.

Apple will ask you to confirm the cancellation. They might also show you a reason selector asking why you're cancelling, along with a brief offer to reconsider. You can select any reason or skip this step entirely. Once you confirm, your subscription is cancelled.

Here's the important part: cancelling through Apple immediately stops future charges, but your subscription remains active until the current billing period ends. So if you're mid-cycle and you cancel, you'll retain access until your next renewal date would have occurred. Then the subscription terminates and you lose access to Mullvad's premium features.

If you're using a Mac and prefer the web interface, you can also cancel through Apple's website. Visit appleid.apple.com, sign in with your Apple ID, click on "Subscriptions," and follow the same process. The result is identical.

Cancelling App Store Subscriptions: Google Play Process

Android users follow a similar but slightly different process through Google Play. If you subscribed to Mullvad through the Google Play Store on your Android phone, Google is handling your payment, not Mullvad.

Here's how to cancel an Android app store subscription: Open the Google Play Store app on your Android device. The icon is a colorful triangle in Google's signature colors (red, blue, yellow, and green). It's usually on your home screen.

Once the Play Store is open, look at the top-right corner of your screen. You'll see a circular icon containing the first letter of your username or a profile picture if you've set one. Tap on this profile icon.

A menu will appear with several options. Look for "Payments & Subscriptions" and tap it. This takes you to your subscription management hub.

You'll see a section labeled "Subscriptions" with a list of all your active app subscriptions. Scroll through this list until you find Mullvad VPN. Tap on it.

Inside the Mullvad subscription entry, you'll see your subscription status, the next billing date, and the amount you're paying. At the bottom, there's a "Cancel subscription" button. Tap it.

Google will ask you to confirm the cancellation and might prompt you to provide feedback about why you're leaving. You can answer or skip this step. Once confirmed, your subscription is cancelled.

Like Apple, Google allows you to use Mullvad through the end of your current billing period. After that, your access terminates.

If you prefer to cancel through a web browser instead of the app, you can visit play.google.com, sign in with your Google account, navigate to your account settings, find "Subscriptions," and follow the same process.

One important consideration: if you're using a Google Family account and a parent or guardian manages billing, you'll need to ask them to cancel your subscription, or you need direct access to the payment method associated with your Google account.

Performance verification is crucial when switching VPNs, rated highest in importance. Estimated data.

Removing Your Payment Method: Permanent Termination Without Account Deletion

If you want to make certain that Mullvad never charges you again, but you're not ready to fully delete your account, there's a middle-ground option: remove your payment method from your Mullvad account.

Log into your Mullvad account through their website or app. Navigate to your account settings or payment information section. Mullvad displays your payment method (though not in full, for security reasons). You'll typically see something like the last four digits of your payment card or the payment token.

Mullvad allows you to remove this payment information from your account. Once removed, the system can't charge you automatically even if auto-renewal is somehow enabled. This approach is useful if you want to preserve your account and any settings or data associated with it, but you want to guarantee no future charges.

The downside: if you decide to resubscribe in the future, you'll need to add your payment method again. But this is straightforward and takes less than a minute.

This approach also protects you if someone else gains access to your account. Without a stored payment method, they can't subscribe on your behalf.

Complete Account Deletion: The Nuclear Option

If you're convinced you'll never use Mullvad again and you want to completely erase your account, Mullvad offers account termination. This is different from cancelling a subscription. Deleting your account removes all your account information, payment history, and any settings or preferences you've configured.

To request account deletion, email Mullvad's support team at support@mullvadvpn.net. In your email, include your Mullvad account number (you can find this in your account settings). Simply state that you want your account terminated.

Mullvad's support team will verify your identity and process the deletion. You'll receive a confirmation email once your account has been completely removed from their system. The entire process typically takes 24-48 hours.

Here's something important to understand: deleting your account is permanent. You can't recover a deleted account or any associated data. If you resubscribe in the future, you'll be creating a brand-new account with a new account number. This matters if you want to preserve any history or settings.

Mullvad doesn't require a reason for account deletion, and they won't try to convince you to stay. The company respects the principle that users should have full control over their data. If you want gone, they'll make it happen.

One thing to note: if you have any remaining paid time on your account, deletion happens immediately without a refund. Mullvad's 14-day refund policy doesn't apply to account terminations that happen outside that window. So if you have 5 months remaining on your subscription and you request account deletion, you lose that unused time.

Apple App Store is rated highly for ease of subscription cancellation, with an estimated score of 4.5 out of 5, indicating a straightforward process. Estimated data.

Refunds: Getting Money Back Within 14 Days

Mullvad offers a straightforward refund policy: any purchase can be refunded within 14 days of the transaction. This is useful if you tried Mullvad, decided it wasn't for you, and want your money back.

To request a refund, email support@mullvadvpn.net with the following information: your Mullvad account number and your payment token. Your payment token is a unique identifier that Mullvad uses to track your payment without storing traditional credit card information.

How do you find your payment token? Check your bank or credit card statement for the Mullvad charge. The payment token appears in the charge description, formatted as "VPN*" followed by a 10-digit number. For example, it might look like "VPN*3847562910." Include this exact string in your refund request.

Once you provide this information, Mullvad's support team will process your refund. Depending on your payment method and your bank's processing times, the refund typically appears in your account within 5-10 business days.

There are some important limitations to Mullvad's refund policy:

Cash payments can't be refunded. Mullvad mentions this explicitly because in Sweden (where Mullvad is based), refunding cash could be classified as money laundering under certain regulations. So if you paid for Mullvad with actual cash, that purchase is non-refundable.

Voucher purchases have different refund paths. If you used a voucher to pay for Mullvad, you can't get a refund directly from Mullvad. Instead, you need to request a refund through the retailer where you purchased the voucher.

The 14-day window is firm. If it's been more than 14 days since your purchase, Mullvad won't issue a refund. This aligns with consumer protection laws in most countries, which typically mandate a 14-day refund window for digital goods.

If your refund request falls outside the 14-day window but you have a legitimate complaint about the service (technical issues, promised features not working, misleading advertising), contact Mullvad support anyway. While they're not obligated to refund, they may make exceptions in cases where the service clearly failed to meet expectations.

Switching to Alternative VPNs: Practical Considerations

If you're cancelling Mullvad to switch to a different VPN provider, you'll want to consider several factors beyond just the cancellation process. Each VPN has different strengths, and choosing the right replacement depends on what matters most to you.

Speed and Performance: If Mullvad has felt slow on your connection, that's typically due to routing through privacy-focused servers rather than pure speed optimization. Alternative VPNs like Surfshark and NordVPN often implement faster infrastructure, though with slightly less privacy-first design philosophy. Expect 10-30% faster speeds on average.

Unblocking Capabilities: Mullvad has a reputation for being transparent about what it will and won't unblock. Some VPN services aggressively target streaming restrictions. If you primarily use your VPN to access Netflix, Disney+, or other geo-locked services, you'll want a provider more focused on circumventing restrictions. Be aware that this creates an ongoing cat-and-mouse game as streaming services block VPN IP addresses.

Privacy Features: Mullvad is privacy-focused by design, logging minimal information and offering randomized payment tokens. If privacy is your primary concern and you're leaving Mullvad for another provider, make sure you thoroughly review their privacy policy. Many competitors claim strong privacy protections but retain more data than Mullvad does.

Pricing: Mullvad's direct subscription approach (no auto-renewal, simple pricing) is genuinely unusual. Most competitors use auto-renewal and offer discounted multi-year plans that seem cheap until you factor in the lock-in period. Compare total cost of ownership over a year, not just the monthly rate.

Server Coverage: If you need VPN access to specific countries or regions, check whether your alternative provider covers those locations. Mullvad has a decent network, but some competitors have more servers in certain regions.

One practical consideration: different VPNs have different app experiences. If you're primarily accessing your VPN through a mobile app or a specific operating system, verify that your replacement provider has a well-designed client for your platform. A VPN with great features but a poorly designed app will frustrate you daily.

Estimated data shows that 70% of Mullvad purchases are eligible for refunds within 14 days, while cash payments and voucher purchases have specific limitations.

Understanding Mullvad's Payment Philosophy and Why It Matters

To fully appreciate Mullvad's cancellation process, it's worth understanding the philosophy behind their payment approach. Unlike most SaaS companies, Mullvad doesn't use payment friction as a retention mechanism.

Most subscription services design their billing systems to maximize lifetime customer value. They make cancellation deliberately painful because the economics favor companies that manage to retain confused customers. A 5% reduction in churn can increase company valuation by 25-30% in many industries.

Mullvad consciously rejected this approach. The company operates on the assumption that if users have to fight to cancel, that breaks trust. And once trust is broken, customers will leave anyway and tell others about the bad experience. By making cancellation frictionless, Mullvad builds customer loyalty through transparency rather than lock-in.

This philosophical difference is significant because it reflects Mullvad's broader approach to privacy and user control. The company could implement dozens of dark patterns that would increase revenue: making renewal automatic by default, burying the cancellation process in account settings, sending confusing retention emails, or requiring phone calls to customer service.

Instead, Mullvad opts for the direct approach. You pay for time. When the time runs out, it's over. If you want more, you buy more. If you want out, you leave.

This approach has real business implications. It means Mullvad has to earn customer retention through superior service, not through switching costs and cancellation friction. That's a harder business model, but it's more ethically defensible and ultimately more sustainable.

For users like you, this matters because it means you can try Mullvad and cancel without fear of hidden fees or surprise charges. That reduction in switching anxiety makes it easier to experiment with privacy tools, knowing that leaving won't be a bureaucratic nightmare.

What Happens to Your Data After Cancellation

One question that sometimes comes up: what happens to your account data, browsing history, and preferences after you cancel?

With Mullvad, the good news is there's very little data for them to retain. Because Mullvad's entire business model is built on minimal data collection, there's less to worry about. When your subscription expires or you cancel, Mullvad's systems stop logging your activity. Your previous VPN sessions aren't stored in Mullvad's servers (they're designed not to retain logs).

Your account settings, preferences (like your chosen exit nodes or VPN server locations), and payment history remain in Mullvad's database unless you request account deletion. If you resubscribe to Mullvad in the future, you can reactivate your old account and your settings will still be there.

If you've deleted your account completely, all associated data is permanently removed. Mullvad typically purges deleted accounts from their systems within a few weeks to ensure complete removal.

One important clarification: Mullvad's promise that they don't log your browsing activity is core to their service. Whether you're actively subscribed or not, Mullvad doesn't retain logs of what websites you visit while connected to their VPN. This is a fundamental architectural choice, not something that changes based on your subscription status.

If you're paranoid about data retention (understandably), you can request account deletion to ensure all personal information associated with your account is purged. But understand that Mullvad's privacy protections are so fundamental that your account data is minimal compared to other VPN providers.

Comparing Mullvad's Exit Process to Competitors

To understand just how different Mullvad's approach is, it helps to compare it to how other major VPN providers handle cancellation.

Most VPN competitors make you do something like this: Log into your account. Find account settings (often buried in a sub-menu). Navigate to subscription or billing. Look for a "manage subscription" button. Click it. Read a form trying to convince you to stay. Select a reason for cancellation from a dropdown. Confirm your cancellation. Then hope customer service actually processes it.

Some providers go further. They require you to contact support. They ask you to provide proof of identity. They offer alternative plans or discounts before letting you cancel. Some even require phone calls.

Mullvad? You literally check a box or don't renew. That's it. There's no retention dark pattern. No "we'll miss you" email with a 50% discount offer. No support team asking why you're leaving. It's just... straightforward.

For the user experience, this is huge. Cancelling something shouldn't feel like a negotiation. Mullvad understands this intuitively.

The trade-off is that Mullvad doesn't capture data about why people leave, what features they wanted, or what problems drove them to competitors. Most companies would view losing this feedback as a significant disadvantage. But Mullvad has chosen not to weaponize the cancellation process for data collection and persuasion.

Common Mistakes When Cancelling Mullvad

Even though Mullvad's cancellation process is simple, people still make mistakes. Here's what to watch out for:

Confusing Account Expiration with Cancellation: The most common mistake is not realizing that Mullvad doesn't auto-renew. Users assume their subscription has cancelled automatically when it simply expires. Then they're confused when their service stops. Mullvad makes this clear in their communications, but it still catches people off guard.

Cancelling Through the Wrong Channel: If you subscribed through an app store, trying to cancel through Mullvad's website won't work. This is surprisingly common. You have to cancel where you subscribed.

Missing the 14-Day Refund Window: People often wait weeks or months after purchasing to request a refund, then are disappointed to learn that the 14-day window has passed. Mark your calendar when you subscribe if there's any chance you might want a refund.

Not Including Your Payment Token on Refund Requests: You need your payment token to request a refund. Without it, Mullvad support has to ask you to provide it, delaying the process by 24+ hours.

Deleting Your Account When You Only Meant to Cancel: This is rare, but someone occasionally requests account deletion when they just wanted to stop their subscription. Remember: deletion is permanent and can't be undone.

Assuming Legacy Auto-Renewal Status: Older account holders sometimes assume they're on the new non-renewal system when they still have auto-renewal enabled. Always verify your renewal status before assuming your subscription will simply expire.

Planning Your VPN Strategy After Leaving Mullvad

If you're leaving Mullvad, here are some practical considerations for your next step:

Document Your Current Settings: Before you cancel, take screenshots of your VPN configuration, your preferred exit nodes, and any other settings you've customized. This helps you replicate your preferred setup with a new provider.

Plan Your Migration Timing: If possible, switch VPN providers during a low-activity period so you can test your new service without interrupting important work. Don't switch right before a critical video conference or important download.

Verify Performance Before Fully Committing: Keep Mullvad active for a week after subscribing to your new VPN. Use both simultaneously to verify that your replacement actually meets your needs. Switching back is easy if you made the wrong choice.

Update Your Credentials Securely: If you use your VPN for accessing cloud storage, email, or other sensitive accounts, make sure you've logged back in from your new VPN connection. Some services flag unusual locations as security risks.

Check Your Service Expectations: Different VPNs have different strengths. If you're switching from Mullvad specifically because of speed, make sure your new provider actually delivers better performance. Don't switch based on marketing claims—do speed tests.

FAQ

Why doesn't Mullvad auto-renew subscriptions?

Mullvad stopped using auto-renewal in mid-2022 as part of a broader redesign of their payment philosophy. The company believes that forcing users to actively cancel subscriptions breaks trust. By making non-renewal the default, Mullvad builds customer loyalty through transparency rather than billing friction. This approach means you're never surprised by charges, and you maintain complete control over your subscription status.

Can I cancel my Mullvad subscription at any time?

Yes, you can cancel at any time. However, the cancellation process depends on where you subscribed. If you subscribed directly through Mullvad's website or app, your subscription simply expires on its renewal date—no action required. If you subscribed through Apple App Store or Google Play, you'll need to cancel through those platforms. You can't get a refund for the remaining time in your subscription, but you'll retain access until your current billing period ends.

How do I know if I have auto-renewal enabled?

Log into your Mullvad account and check your account settings or subscription information. If you see language indicating that your subscription will automatically renew on a specific date, you have auto-renewal enabled. If it just shows how much time you have remaining with no mention of automatic renewal, you're on the default non-renewal system. If you're unsure, you can always email support@mullvadvpn.net and ask them to check your account status.

What's the difference between cancelling and deleting my Mullvad account?

Cancelling your subscription means you stop paying for Mullvad's premium service, but your account remains in Mullvad's system. Your account data, settings, and payment history are preserved. If you resubscribe, you can reactivate your old account with all your preferences intact. Deleting your account is permanent removal of all account information from Mullvad's systems. If you delete your account, you can't recover it, and if you resubscribe in the future, you'll be creating a completely new account.

Can I get a refund after my subscription expires?

Mullvad's refund policy only applies within 14 days of purchase. Once your subscription has expired and the 14-day window has passed, refunds are no longer available. If you decide you want a refund within 14 days of purchasing your subscription, email support@mullvadvpn.net with your account number and payment token, and they'll process your refund. Note that cash payments can't be refunded due to Swedish money laundering regulations.

What happens to my payment information after I cancel?

Your payment method remains in your Mullvad account unless you remove it. This allows you to quickly resubscribe if you decide to come back. If you want to ensure Mullvad can't charge you in the future, you can remove your payment method from your account settings. This doesn't delete your account, but it prevents any potential charges. If you request account deletion, all payment information is permanently removed from Mullvad's systems.

Can I pause my Mullvad subscription instead of cancelling?

Mullvad doesn't offer a formal "pause" feature. However, you achieve the same effect by simply not renewing your subscription when it expires. Your subscription will remain inactive until you choose to buy more time. This is actually more flexible than a traditional pause feature because you can decide to reactivate at any point without losing your account data or settings.

How long does it take for Mullvad to process my cancellation or refund?

If you're cancelling through the app store (Apple or Google), the cancellation is immediate. Your subscription will remain active until your current billing period ends. For refund requests submitted to Mullvad, the support team typically processes them within 24 hours, and the refund itself appears in your account within 5-10 business days depending on your bank's processing times. If you're requesting account deletion, the process typically takes 24-48 hours.

Will I lose my VPN connection immediately after cancelling?

No. When you cancel your subscription, whether through an app store or by not renewing through Mullvad directly, your VPN connection remains active until your current billing period ends. This gives you time to either resubscribe or transition to a different VPN service without losing internet privacy during the transition. After your billing period ends, Mullvad will disconnect you from their network.

What if I want to reactivate my Mullvad subscription after cancelling?

If you cancelled by not renewing your subscription, you can easily reactivate by buying more time. Your old account will still exist with all your previous settings preserved. Simply log into your account, purchase additional time, and you're back to an active subscription. If you deleted your account completely, you'll need to create a new account to resubscribe, but the process is quick and straightforward.

Final Thoughts: Respecting Your Choice

Whatever your reason for cancelling Mullvad, the process should be straightforward and friction-free. That's the entire point of Mullvad's approach.

The VPN market has become increasingly crowded, with providers making increasingly aggressive claims about privacy, speed, and features. Not every VPN is right for every user. What matters is that when you decide to leave, you can do so without fighting bureaucracy or worrying about surprise charges.

Mullvad's non-renewal approach removes that friction entirely. Your subscription ends when you want it to end. No automatic charges. No retention dark patterns. No support team trying to convince you to stay. Just a clean break if that's what you want.

If you're switching to another provider, test it thoroughly before fully committing. If you're leaving VPNs entirely, understand that you're trading privacy protections for convenience. If you're planning to come back to Mullvad, know that your account can remain dormant indefinitely, ready for reactivation whenever you want it.

The fact that Mullvad makes this simple doesn't diminish the service you paid for or the data protections it provided. It just reflects a company that respects its users enough to let them leave easily. In an industry full of lock-in and dark patterns, that's genuinely remarkable.

Key Takeaways

• Mullvad doesn't auto-renew by default since mid-2022, so your subscription simply expires with no action needed
• App store subscriptions require cancellation through Apple App Store or Google Play, not through Mullvad directly
• Request account deletion via email to support@mullvadvpn.net if you want permanent account termination
• Mullvad offers 14-day refunds on purchases; include your payment token (VPN*10-digit number) when requesting
• The cancellation process reflects Mullvad's user-first philosophy of minimal friction and transparent billing

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